With a fresh design, improved search functionality, app promotions and banners, and streamlined terminology (renaming Sana Apps to App Center), this update provides users with a more intuitive and visually pleasing experience to discover and manage apps, to tailor the Sana webstore, enhancing the Sana journey. 

App Center - Transform Sana Apps to the new App Center

With this new feature Sana Admin users will be able to define a percentage based payment cost for a payment method. This will allow you to charge for instance a 3% payment fee for the usage of credit cards. 

Percentage payment costs

Get ready to boost your web store content accessibility! We're expanding our search function to support content search, making it effortless for visitors to find information across content pages, blog articles, FAQs, and news items.

Search - Content search

We want to split email templates between administrator emails and front-end emails so it will be possible to select in which language the email is sent from the front-end.

Split email templates

The Sana Assistant helps simplify the process of accessing relevant information from the Sana knowledge base by providing quick answers to questions in a natural language format.

AI - Sana Assistant

Now Sana's Product List Page (PLP) is editable, it's possible to include content elements to the product information presented in the list. In Q2, we will make the following features available: 

Content elements for Product List Page

In addition to displaying the total item price, our product-related content elements will also be able to display the price per base unit of measurement. For example: you can view the price per one liter of paint, together with the total price of the five-liter bucket; or the price per one square meter of flooring, etc.

Add-ons - Price per base unit of measure

We want to enable web store managers to customize the Last Viewed Products page design using the Visual Designer for enhanced layout and appearance control.

Editable Last Viewed Products Page

Ingenico PSP replaced with new Worldline PSP (end of February)

Web store users can swiftly and accurately complete registration, checkout, and address management with the help of an address auto-complete feature. This feature will provide address suggestions as the user types, reducing the risk of errors and invalid addresses.


Address Management - Autocomplete Functionality

Introducing Hosted Onboarding for Sana Pay: New Sana Pay customers can independently initiate and control their KYC/onboarding process, providing full self-service capabilities. Learn more

Sana Pay - Automated onboarding process for new customers

We're planning to introduce the option to display Customer Item Numbers from the ERP, so that customers can recognize, find and purchase items in the web store using the item numbers they are familiar with.

Note: this feature is known in ERP systems by different names: 'Item Cross References' in NAV/BC, 'External Item Numbers' in AX/F&O, 'Business Partner Catalog Numbers' in SAP B1, etc.

Customer Item Numbers

Prebuilt integration with Expivi's product configurator for visual and 3D product configurations in Sana Commerce Cloud.

Expivi product configurator for visual and 3D product configurations

As part of the ongoing initiatives for discounts, SCC will introduce a small set of improvements in how discounts are presented in the basket. 

Thanks to these improvements customers will have a better understanding of the discounts being applied and how much they are saving, leading to increased conversions and overall user satisfaction. 

Improve visibility of discounts in the basket

We're planning to introduce a feature that lets you display stock from different locations (warehouses) in the web store. Now, customers can choose to purchase from the nearest location to save on delivery costs or even opt for convenient in-store pickup.

This initial release prioritizes enhancing the visibility of multi-location stock in the web store.

Multi-Location Stock Visibility

Ensure that your customers never miss out on desired products, even when they're temporarily unavailable. Customers can opt-in to receive an email notification as soon as the item is back in stock. This proactive approach empowers them to stay informed and make timely purchases, managing their expectations and eliminating the frustration of missing out on sought-after items.

Stock alerts

Boost customer convenience by allowing your customers to choose from what location (warehouse) they would like to order, and display stock availability from the chosen location throughout their online buyer journey. 

Stock location selection

Customers may not always know the exact product they're looking for. With product category suggestions, customers will be able to discover products within a broader context while using the web store's search function.

Search - Product category suggestions

We want to make it possible to create multiple layouts for the product detail page to enable our customers to maintain multiple generic product layouts lowering the need to create manual overrides for the product pages. 

Product Detail Page Multiple Layouts

We're going to add PunchOut Level 2 functionality to our punch out solution. In a Level 2 PunchOut Catalog, buyers can search within the eProcurement marketplace and view basic product information imported from Sana. Instead of displaying prices, users see "PunchOut to view price." Upon punching out, users are directed to the SCC webshop product detail page directly and don't have to search the webshop to find the right product. 

Punchout Level 2

By extending the option to display Customer Item Numbers from the ERP to the order confirmation emails and sales document pages, customers will be able to recognize purchased items in the web store using the item numbers they are familiar with.

Customer Item Numbers - Display in sales documents

This improvement will help to enhance the user experience and web store navigation on mobile devices.

Product Subcategory - Mobile navigation

Often the B2B customers know what the standard delivery time is for products that are in stock. Sometimes it is customer depended if shipments are split or not, and the customer also knows in that case if they want the shipment to be spit or not, meaning that they know how to interpret the information of availability. 

Showing the stock message in the shopping cart will give them a clear and transparant overview of their order, setting proper expectancies on possible delivery. 

Checkout - Stock visibility

We're gearing up for an exciting addition to Sana Pay. In an upcoming release, we'll be introducing the ability to both add new payment methods and view your already configured ones directly within Sana Pay's configuration setup. 

Sana Pay - Payment Method Management in Sana Pay!

This feature will enable webshop managers to manage discounts more easily in Sana, the main additions are:

New rule builder for Discounts

We are rolling out a series of improvements to our Subscriptions based on your feedback:

Improvements will be released all throughout Q2. Check out our release notes to find out when a new improvement is released.

Improvements for Subscriptions

Sana's newest feature will allow users to easily implement product discounts. You will now be able to create discounts for one or multiple product sets. The interface for redeeming these discounts in the shopping cart is also being enhanced for a more user-friendly and intuitive experience.

Product based discounts

Automatic discounts are discounts that apply automatically in the cart. They don't require customers to remember a code, therefore are more convenient and can offer higher conversation rates in your checkout.

Automatic discounts

To further refine the shopping experience and operational efficiency, SCC will introduce an advanced address validation feature. Building on the address auto-complete functionality that will soon be released, this new layer of validation will rigorously checks customer-entered addresses against a comprehensive database of verified locations provided by trusted third parties. 

Address Validation

B2B customers are able to place an order with 0,- value as a result of for instance the use of a discount code. We will allow this behaviour for B2C customers as well for a seamless experience for both! 

Checkout - 0 value orders

We are excited to improve our sorting feature on a product list page when product groups are used. To limit the data that needs to be managed on product child level, we will improve the sorting behaviour when sorting is done on product title and product groups are involved. The title of a product group will be taken into account as well, instead of the title of the child item. 

Product grouping - Sorting in PLP

To improve product grouping and enhance the search flow a user experiences, we will make some changes to the search behaviour when product groups are involved. 
1. We will allow a direct redirect to the related child page in case the exact productID is used in the search query. 

2. We will also you to find the actual child items within the quick search in the shopping cart, to more easily add the product to the cart. 

Product grouping - Search improvements

The checkout header fields can be added to the checkout, but sometimes these fields affect the basket calculation and a customer should enter the value earlier in the ordering process, to get the proper details of the order. 

Think about for instance a partial delivery checkbox or the requested delivery date that may alter the prices or availability of a product. Making it configurable where you want to show the checkout header field (basket or checkout) any field that you can currently add to the checkout will be possible to add to the basket instead. 

Checkout - Checkout header fields

After a webshop visitor has added all the products to the shopping cart, he will be able to see the (estimated) availability dates per order line. This will offer transparency and manage the expectations of the customer within the ordering process. These dates can be shown split over multiple quantities and dates (suggesting partial shipments) or waiting for the complete quantity to be available: only showing the latest date. 

Checkout - Estimated availability dates

To offer better transparency to your customers about the actual pricing of products within a group, a 'from' price will be shown if the group is shown on a product list page. 

Product grouping - From price

Customers will be able to add personalised comments to individual ordered items. This feature enables users to include specific instructions or personal messages for each item line during checkout, enhancing communication with sellers and improving order accuracy. 

Checkout - Comments

Do you store the same barcode on multiple products? With this upgrade the system will be able to return both products as a result if you allow the products to be manually added to the shopping cart! 

Barcode scanner - Result in >1 product

As the document headers for the details pages have the flexibility to add/remove fields, there are a few fields that cannot be added yet. Think about the document status and the shop account e-mail address. These fields will be added so they can be managed on document header level. 

[Editable document header fields] Flexibility in default header fields

Within the ERP barcodes can be managed not only on product level, but also per variant, unit of measure and even a quantity can be stored against the barcode. Sana will allow to receive the barcodes on these levels, so the barcode scanner can automatically add the correct product!  

Barcode scanner - Barcode with UOM / Variant / Quantity

Stay on top of your orders as a shopping customer in the webshop. Introducing the Backorder lines overview in the 'My Account' section so you can easily track all products still pending for delivery / order completion in one convenient overview. 

My account - Backorder lines

When a customer has placed an order and received an order confirmation, they want to receive a confirmation in case the order is 

 due to issues in the payment process. This way they are aware of the situation of the order, and can contact the company where they have placed the order to get more details.

Payment cancellation e-mail

We will improve the order placement process and the e-mail communication in case there is online payment involved and the payment is not directly received. This way a user will receive first an 'order received' confirmation and when the actual payment is collected, the user will receive a 'payment received' e-mail. 

Order / payment confirmation e-mails

When product grouping is used, within the table on the group page allow to show the image per item. Especially if your items differ for instance in color this can be beneficial. 

Product grouping - Image in table

Introduce the possibility for users to pay for their subscriptions using credit cards. A functionality exclusively available for Sana Pay and Sana Pay+ customers. 

Subscriptions - Recurring card payments

Dive into our Sana Commerce Cloud product roadmap to see what's in progress, what's up next, and what's on the horizon for the next 9 months. Keep in mind, this roadmap is a flexible plan, and not everything listed is set in stone for product inclusion.