We're planning to introduce a feature that lets you display stock from different locations (warehouses) in the web store. Now, customers can choose to purchase from the nearest location to save on delivery costs or even opt for convenient in-store pickup.

This initial release prioritizes enhancing the visibility of multi-location stock in the web store.

Multi-Location Stock Visibility

Introducing Hosted Onboarding for Sana Pay: New Sana Pay customers can independently initiate and control their KYC/onboarding process, providing full self-service capabilities. Learn more

Sana Pay - Automated onboarding process for new customers

With a fresh design, improved search functionality, app promotions and banners, and streamlined terminology (renaming Sana Apps to App Center), this update provides users with a more intuitive and visually pleasing experience to discover and manage apps, to tailor the Sana webstore, enhancing the Sana journey. 

App Center - Transform Sana Apps to the new App Center

Our latest addition to the Sana Admin allows users to easily set a percentage-based payment fee for all available payment methods, including "on account" payments. 

This feature is specifically designed for regular checkout transactions and will not be applicable to online invoice payments.

Percentage payment costs

Ensure that your customers never miss out on desired products, even when they're temporarily unavailable. Customers can opt-in to receive an email notification as soon as the item is back in stock. This proactive approach empowers them to stay informed and make timely purchases, managing their expectations and eliminating the frustration of missing out on sought-after items.

Stock alerts

We will soon release an update of the product information request functionality in Sana. This feature streamlines the ability to request product specific information on a product detail page, eliminating the need to manually create new emails and copy over details. Instead, you will simply add the shopper's email address as a reply-to. This enhancement addresses various use cases, such as confirming product suitability, identifying replacements, and resolving issues with existing products. Additionally, we will capture shopper email addresses and company names automatically, and allow file uploads (e.g., images or PDFs) to further aid in customer support. 

Product Information Request allow attachments & easier submission

Ingenico PSP replaced with new Worldline PSP (end of February)

The Sana Assistant helps simplify the process of accessing relevant information from the Sana knowledge base by providing quick answers to questions in a natural language format.

AI - Sana Assistant

Applying modifications to content on web pages or product lines in just a few clicks, by overriding all content with pre-created content loaded from a preset in the Visual Designer and by using drag and drop to move multiple rows to another position at once.

Visual Designer - New multi row selection actions

The Guided Selling content element enhances the online shopping experience by providing real-time interactive question and answer dialogs that streamline product search (search results), enabling customers to quickly find the right products (on both content and product list pages) and thus increasing conversion your webstore's rates and sales. All by leveraging product facets from either the ERP, Sana, or a PIM system.

Guided selling content element leveraging product data to enhance product discovery

Sana's newest feature will allow users to easily implement product discounts. You will now be able to create discounts for one or multiple product sets. The interface for redeeming these discounts in the shopping cart is also being enhanced for a more user-friendly and intuitive experience.

Product based discounts

To further refine the shopping experience and operational efficiency, SCC will introduce an advanced address validation feature. Address validation will be initially available with two add-ons to choose from: Loqate and Google Address Validation.

Address Validation

By introducing the option to exclude non-operational days from lead times, and the option to set a date range limit for requested delivery dates, you can improve the delivery scheduling accuracy.

Delivery dates - Lead time and date range control

Boost customer convenience by allowing your customers to choose from what location (warehouse) they would like to order, and display stock availability from the chosen location throughout their online buyer journey. 

Stock location selection

Allow your customers to keep track of the stock alerts they enabled for products in the web store, so they are always in control of the email notifications sent to them as soon as the item is back available.

Stock alerts - Stock alert management

Customers may not always know the exact product they're looking for. With category suggestions, customers will be able to discover products within a broader context while using the web store's search function.

Search - Category suggestions

Often the B2B customers know what the standard delivery time is for products that are in stock. Sometimes it is customer depended if shipments are split or not, and the customer also knows in that case if they want the shipment to be spit or not, meaning that they know how to interpret the information of availability. 

Showing the stock message in the shopping cart will give them a clear and transparant overview of their order, setting proper expectancies on possible delivery. 

Checkout - Stock visibility

This improvement will help to enhance the user experience and web store navigation on mobile devices.

Product Subcategory - Mobile navigation

In some industries the price per piece is best presented in more than 2 decimals: think about selling small items such as screws or LED lights. In this case the price for a product should be displayed in more decimals than the totals. 

Currency & rounding

Sana will release a new add-on based on Avalara's address validation API. 

Avalara add-on for address validation

After a webshop visitor has added all the products to the shopping cart, he will be able to see the (estimated) availability dates per order line. This will offer transparency and manage the expectations of the customer within the ordering process. These dates can be shown split over multiple quantities and dates (suggesting partial shipments) or waiting for the complete quantity to be available: only showing the latest date. 

Checkout - Estimated availability dates

Customers will be able to add personalised comments to individual ordered items. This feature enables users to include specific instructions or personal messages for each item line during checkout, enhancing communication with sellers and improving order accuracy. 

Checkout - Comments

As the document headers for the details pages have the flexibility to add/remove fields, there are a few fields that cannot be added yet. Think about the document status and the shop account e-mail address. These fields will be added so they can be managed on document header level. 

[Editable document header fields] Flexibility in default header fields

Stay on top of your orders as a shopping customer in the webshop. Introducing the Backorder lines overview in the 'My Account' section so you can easily track all products still pending for delivery / order completion in one convenient overview. In this first release this will be with a fixed set of fields to display. 

My account - Backorder lines

Increase flexibility in Sana Commerce by enabling the product attribute group add-on on the Product List Page (PLP) to display product specifications in both list and grid views at a glance, with options to update text styles such as bold, italic, and underlined.

Product Attribute Group: display product attributes on the PLP and update font styles

Introduce the possibility for users to pay for their subscriptions using credit cards. A functionality exclusively available for Sana Pay and Sana Pay+ customers. 

Subscriptions - Recurring card payments

Dive into our Sana Commerce Cloud product roadmap to see what's in progress, what's up next, and what's on the horizon for the next 9 months. Keep in mind, this roadmap is a flexible plan, and not everything listed is set in stone for product inclusion.