Our latest addition to the Sana Admin allows users to easily set a percentage-based payment fee for all available payment methods, including "on account" payments.
This feature is specifically designed for regular checkout transactions and will not be applicable to online invoice payments.
Package: Pro & Advanced
Ensure that your customers never miss out on desired products, even when they're temporarily unavailable. Customers can opt-in to receive an email notification as soon as the item is back in stock. This proactive approach empowers them to stay informed and make timely purchases, managing their expectations and eliminating the frustration of missing out on sought-after items.
The Guided Selling content element enhances the online shopping experience by providing real-time interactive question and answer dialogs that streamline product search (search results), enabling customers to quickly find the right products (on both content and product list pages) and thus increasing conversion your webstore's rates and sales. All by leveraging product facets from either the ERP, Sana, or a PIM system.
Versapay, who acquired Chargelogic earlier, is now sunsetting their e-commerce Chargelogic solution. Existing Chargelogic customers will be migrated to Versapay's own solution, by Versapay. Sana will support the Versapay integration as an out of the box app, available in Sana's app center.
More information can be found here: https://www.versapay.com/lp/sunsetconnect
In some industries the price per piece is best presented in more than 2 decimals: think about selling small items such as screws or LED lights. In this case the price for a product should be displayed in more decimals than the totals.
Package: Pro & Advanced
ERP connector upgrade required.
Microsoft BC/NAV/F&O/AX: Q3
SAP B1/SAP ECC/S4H: TBD
Customers will be able to add personalised comments to individual ordered items. This feature enables users to include specific instructions or personal messages for each item line during checkout, enhancing communication with sellers and improving order accuracy.
As the document headers for the details pages have the flexibility to add/remove fields, there are a few fields that cannot be added yet. Think about the document status and the shop account e-mail address. These fields will be added so they can be managed on document header level.
Package: Pro & Advanced
ERP connector upgrade required.
Microsoft BC/NAV/F&O/AX: Q3
SAP B1/ECC/S4H: TBD
Stay on top of your orders as a shopping customer in the webshop. Introducing the Backorder lines overview in the 'My Account' section so you can easily track all products still pending for delivery / order completion in one convenient overview. In this first release this will be with a fixed set of fields to display.
Sana's newest feature will allow users to easily implement product discounts. You will now be able to create discounts for one or multiple product sets. The interface for redeeming these discounts in the shopping cart is also being enhanced for a more user-friendly and intuitive experience.
ERP dependent: Yes
Designed for businesses with complex product catalogs, the renewed Tweakwise Search & Merchandising add-on will elevate your e-commerce platform's search capabilities to new heights using a fully integrated approach. This powerful add-on will deliver highly relevant, personalized search results, tailored to both your intricate product offerings and your customers' unique preferences. By streamlining product discovery and optimizing merchandising, this add-on will shorten the buyer journey and unlock greater revenue potential.
ERP connector update required.
ERP connector release TBD.
Often the B2B customers know what the standard delivery time is for products that are in stock. Sometimes it is customer depended if shipments are split or not, and the customer also knows in that case if they want the shipment to be spit or not, meaning that they know how to interpret the information of availability.
Showing the stock message in the shopping cart will give them a clear and transparant overview of their order, setting proper expectancies on possible delivery.
The Sana Assistant helps simplify the process of accessing relevant information from the Sana knowledge base by providing quick answers to questions in a natural language format.
ERP dependent: No
Package: Available for all packages
To further refine the shopping experience and operational efficiency, SCC will introduce an advanced address validation feature. Address validation will be initially available with two add-ons to choose from: Loqate and Google Address Validation.
ERP dependent: No
Package: Available for all packages, will require separate account with Google or Loqate.