SCC Feedback

SCC FeedbackWe value your input! Tell us what you think about our Sana Commerce Cloud roadmap initiatives and the direction we're taking. If there's something specific you'd like to see, don't hesitate to share it with us below. Vote for ideas on the page to let us know what you find important. You can vote by clicking on an idea and then click thumbs up, down or neutral.

Right now the Bluetooth barcode scanner element only finds matches for barcodes. However, some of our clients do not maintain barcodes since the barcode is directly the product / variant ID. So, request is to allow the functionality to do first level search on barcode and then if that does not find a match, to then do a variant ID match or a product ID match. Note: Variant match can have some complexities (ambiguities) in NAV / BC.

Ability to show product attributes in the search dropdown

Attribute selector in the search content element. Shows value after the product category on the second line.
As a bonus the possibility to remove product category/title/id. So that it becomes fully configurable.

Personalized search results & up-and cross selling

As a webshop user I want a personalized experience when I browse on the webshop or use the internal search function.Automatic personalization should be based on the personal order history from the specific customer, but also on the order history of other customers which has the same customer segment.<strong>Internal Search function</strong>The relevance inside results that are shown after doing a search query should be different per customer.<strong>Up & cross selling</strong>With this technique it will be possible to display product sliders in your webshop like "Other customers also bought".

Navigation Nodes w/ no link

It would be great to be able to create a Navigation node without assigning a link to it, so that it can be used just as a header in the multi-column layout. Currently we can set the node as an external link directed to "#", but this creates strange things with product page breadcrumbs if they are not set up for all products (which we don't do because it has to be done manually for each page). Using "#" for a menu entry makes all product pages that don't have a Main Navigation Node set on them to use the first navigation node linked to "#" to generate the breadcrumbs for the product page.

Features products in Product List pages / Search Results

It would be nice to have a product sorting option of 'Featured products' which could be the default view for product list pages. Sana admins should be able to give certain product brands (or any other filter) priority over others in this view.

Product categories in search results

As a front-end user, it would be very useful if the search also searched for, and displayed the product categories (product list pages) which matches the search term. This could be a simple option in admin if you want to enable category search results.Often when searching for products, you don't know the exact product name, but you know the name of the type/category. Many webshops have several layers of categories, and having to browse through all menu options to see if a category exists, is a bad user experiance. Additionally it would be good to add search synonyms to the product list pages (with reference to the other submitted Idea on product synonyms).

Filter by availability / stock

It would be helpful to have a filter option based on the stock level ranges that are set in our webstore.

External Search Tool

I would like to be able to use an external search engine like swiftype search spring

Sana Search & Search Results

It would be helpful if the product suggestions from the Sana search were sorted differently.
When the customer is searching for a brand or a product category, the search result should have a certain sort order.
For example:
Sorting by "Filter Fields" from Sana.
The most relevant products (most sold) should be at the top of the product suggestions, sorted in descending order.
Currently it is not very customer-friendly.
Customer searches for example for the product category "display", the first hit for the product suggestion is an accessory item for displays.

It would be also helpful if additional fields are available for the filter fields:
Filter and sorting by relevance (top sold products)
Newest product (sorting by createdAt date from ERP).
That would improve the customer experience

Search by VIN for vehicle related industries

VIN search is a common requirement for vehicle related web shops (spare pars mainly). I understand that this is an industry specific requirement, but it would be possible to research a possible 3rd party integration OR ADK possibility.
Found an interesting one on Google: https://vindecoder.eu/

Redirect to PDP button on the PLP

On the PLP you can go to the PDP by clicking on the image and on the title. But both of these actions are 'hidden'. There should be a clear 'read more' / 'see product' button. That leads the user to the PDP.

Product Sorting

You are able to specify a field for product sorting, but not a secondar field. This has been mentioned/requested a number of times by our customers who would like to choose a second field to aid the sorting of products.

For example, they may select an Item Attribute (eg. Product Type) as the sort field, but then there is no additional sorting within that. Currently it seems as though the items are returned in a random order, or in some cases, Item No. descending which is just strange.

If the customer could set a primary sort field, then a secondary one (if necessary), this would be great.

Sorting of products based on stock.

Currently we've been struggling with product search because the web store only shows the products in the order they were added to the product list, and many of those products are currently out of stock, and even though we have added more products to our web store, they appear at the very bottom of the page, meaning a lot of scrolling to our customers, which makes them to abandon our web store.

Adding a sorting filter to show by default only products with stock or recently added products will improve not only our customers experience, but also other SANA customers will appreciate this feature for their own customers.

We will appreciate your effort to create this feature.

Posibility to change the position of the "product compare" button

Via the admin account it should be possbile to change the position of the button "product compare" In the left corner it is sometimes difficult for customers to find.

Sana Search & Search Results

It would be helpful if the product suggestions from the Sana search were sorted differently.
When the customer is searching for a brand or a product category, the search result should have a certain sort order.
For example:
Sorting by "Filter Fields" from Sana. 
The most relevant products (most sold) should be at the top of the product suggestions, sorted in descending order.
Currently it is not very customer-friendly.
Customer searches for example for the product category "display", the first hit for the product suggestion is an accessory item for displays.
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It would be also helpful if additional fields are available for the filter fields:
Filter and sorting by relevance (top sold products)
Newest product (sorting by createdAt date from ERP).
That would improve the customer experience